JOB TITLE: Rearrangements Manager

JOB LOCATION: NI & GB

TERMS: Permanent Full Time

THE JOB 

You will play a pivotal role in the maintenance of our network infrastructure.

• Manage the rearrangement activities within Hyperfast for NI/GB
• Create and improve processes relating to Rearrangements
• Coordinate with stakeholders such as planning and contractors to track and complete Rearrangements.
• Engage with external customers and stakeholders on their requests for rearrangements and ensure all tasks are completed to required SLAs.

WHAT WILL YOU BE DOING?

• Engagement with Customers, External stakeholders on their requirement to rearrange the network
• Communicating effectively with planning to ensure work packs are created and costed to set timeframes
• Program all planning works and provide SLAs through each step of the Rearrangement journey
• Program all build works in line with external stakeholders requirements.
• Ensure all works are H&S and PIA compliant.
• Monitor works ensuring financial milestones are reached prior to advancing to next stage of the rearrangement process
• Attend and chair weekly meetings with Openreach and External stakeholders such as DFI on rearrangement requirements and escalations.
• Build and maintain complex Rearrangements tracker whilst ensuring all jobs are logged and updated as required on CRM.
• Communicate effectively to internal stakeholders on outage requirements ensuring comms are sent and works are completed in outage window.
• Design and provide required processes to ensure Rearrangements are set up for success.
• Effective communication to all internal and external stakeholders on progress and updates relating to rearrangements.
• Report regularly and comprehensively to the Head Of Network Maintenance on Rearrangements performance.
• Build effective working relationships with key Group Services stakeholders including;

1. Finance Department to ensure costs are up to date with latest rates cards.
2. PIA to ensure required works are PIA compliant.
3. NOC Department engagement with outages and ensuring seamless handoffs.
4. Planning department to ensure all plans are designed and delivered to requirements.
5. In Life Build to ensure works are completed as per SLA
6. Champion and implement best practice people policies with People & Culture

WHAT WILL YOU BRING?

• A proven experience in project management of build/maintenance programmes to set budgetary and timeframe requirements.
• Experience in the management of people and resources.
• Experience of fibre network infrastructure, PIA and asset management.
• Crisis management and business continuity experience.
• A high level of commercial awareness.
• Excellent management, communication, analytical and problem-solving skills.
• The ability to establish and form excellent working relationships with colleagues across the Fibrus Group.

HOW TO APPLY

At Hyperfast, we recognise the positive value of diversity, promote equality and challenge unfair discrimination. We are an equal opportunities employer and always aim to recruit the person who is most suited to the job, welcoming people of all backgrounds. We particularly encourage applications from women, under-represented genders, individuals with disabilities, and under-represented ethnicities. We’re happy to discuss flexible working – there is no obligation to raise this at the application stage but if you wish to do so, you are welcome to.

All offers of employment with Hyperfast will be subject to the satisfactory completion of pre-employment checks which may include all or some of the following: references, right to work, criminal record history, professional qualifications.

Fibrus Limited, Fibrus ISP, Hyperfast and Viberoptix, belong to the Infracapital group of companies. We will retain your information, for the purposes of recruitment, for a period of up to 12 months. We may also share your information with our partner organisations for the purposes of recruitment. Please email careers@fibrus.com if you do not wish us to retain your information or do not wish for us to share your information. 

At Fibrus, we put our people first! As award winners in Advancing Diversity in the Workplace at the 2023 Women in Business awards and having recently been awarded the Investors in People ‘We invest in People’ standard accreditation, we are proud to be a company who encourage colleagues to do and be their very best.

Our culture is focused on trust, collaboration, growth and flexibility. We invest in our people, offering colleagues benefits that improve their personal lives as well as their careers! So along with competitive salaries and an excellent benefits package, we also offer our colleagues benefits including mental health workshops, professional development support and private healthcare.

We also recognise the importance of supporting our colleagues with life changes and have comprehensive policies around menopause, mental health, pregnancy loss and leave for maternity, parental and adoption. As we continue to grow, you would be joining a team of dedicated and passionate people who work super hard every day to improve the lives of those in our own communities by transforming the digital infrastructure of Northern Ireland and Great Britain! We’re building something special at Fibrus, with our team at the very heart of it and we are excited to speak to potential colleagues who share our purpose!

To apply to join the Fibrus family, please do so online and our Recruitment team will be in contact with you once we’ve had a chance to have a look at your application. We wish you the best of luck and thank you for your interest in Fibrus. #Fibrus