Existing Contract Buyout

Please help us verify your previous provider bill by answering the following questions below:

What is your verified email address?*

What is your customer number?*

(Please note your customer number can be located on the first bill we have sent you.)

What is the total early termination charge on your previous provider bill for broadband services?*

If you have chosen to take our landline service, what is the early termination charge total on your previous provider bill for landline services?

The total value of your claim today is:

(The maximum payable is £400 including VAT)

Example of terminology used by some providers below (please note, we can accept a screen shot but this must clearly show the name, the address and the breakdown of costs.)

Plusnet - "Early Termination Charge"
BT - "Charge for ending your contract early"
Bluebox - "Early Termination Fee"
TalkTalk - "Contract Breakage Fee"
Sky - "Debit Adjustment" on the bill - along with supporting email/letter detailing the charge.

Please note. We do not cover:

Unpaid bills for subscriptions
Mobile charges
Late payment fees

Final Bill*

Accepted file types: jpg, jpeg, png, pdf, Max. file size: 10 MB.

CAPTCHA

Email

This field is for validation purposes and should be left unchanged.

Early Termination Form

When it comes to switching we’re fibrefast!