Rearrangements Coordinator

JOB TITLE: Rearrangements Coordinator  

JOB LOCATION: NI

TERMS: Permanent

THE JOB

Hyperfast are seeking an experienced Administrator to assist in the successfully delivery of programmes across our Rearrangements Department in line with key performance indicators (KPIs), role responsibilities and company objectives.

WHAT WILL YOU BE DOING?

• Creation and progressing orders through the appropriate software platforms (CRM and Arc).
• Shared inbox management.
• Issuing work to suppliers, updating progress status and trackers.
• Quality and compliance reviews for all aspects of each order.
• Conduct corrective action reviews and seek to ensure the highest standards are achieved.
• Some understanding of the telecoms industry would be advantageous, the role will cover aspects within the PIA network however this is not essential.
• Assist with analyse of operational practices, reporting, database management, maintenance of records and other forms of documentation to ensure compliance is established.
• To promptly identify with the Rearrangements Manager any working constraints that could provide an obstacle to the achievement of any of our objectives.
• Ensure effective communication within the team and all associated stakeholders ensuring this is delivered in a timely and clear manner, with expectations clearly set and met.
• Input of new ideas, improvements and innovations are welcomed.

WHAT WILL YOU BRING?

• Communication, we are seeking an individual with excellent verbal and written communication skills as this will be essential for stakeholder engagement.
• Organisation, this role will require high level of information management via a variety of methods
• Accuracy and attention to detail will be essential for data entry and reporting.
• Ability to prioritise and work effectively within a team.
• Experience within Microsoft Packages (Excel, PowerPoint)
• Previous administration experience – minimum 1 year
• Excellent communication skills.
• Previous experience within the telecoms industry and PIA network would be advantageous, however full training will cover these aspects of the role.
• Input of new ideas, improvements and innovations are welcomed

At Fibrus, we put our people first! As award winners in Advancing Diversity in the Workplace at the 2023 Women in Business awards and having recently been awarded the Investors in People ‘We invest in People’ standard accreditation, we are proud to be a company who encourage colleagues to do and be their very best.

Our culture is focused on trust, collaboration, growth and flexibility. We invest in our people, offering colleagues benefits that improve their personal lives as well as their careers! So along with competitive salaries and an excellent benefits package, we also offer our colleagues benefits including mental health workshops, professional development support and private healthcare.

We also recognise the importance of supporting our colleagues with life changes and have comprehensive policies around menopause, mental health, pregnancy loss and leave for maternity, parental and adoption. As we continue to grow, you would be joining a team of dedicated and passionate people who work super hard every day to improve the lives of those in our own communities by transforming the digital infrastructure of Northern Ireland and Great Britain! We’re building something special at Fibrus, with our team at the very heart of it and we are excited to speak to potential colleagues who share our purpose!

To apply to join the Fibrus family, please do so online and our Recruitment team will be in contact with you once we’ve had a chance to have a look at your application. We wish you the best of luck and thank you for your interest in Fibrus. #Fibrus