Cancel my package

To cancel your contract, please contact our Retentions team on 028 90993230 and select option 3. 

Please note you can cancel your contract at any time by giving 30 days’ notice. If you cancel this agreement before the minimum period has finished (and not during the cooling off period*) cancellation charges will be applied for each month remaining on your package, plus any outstanding charges. 

*There is a 14 day cooling off period which begins the day your service is installed