Direct debit: how does it work?

We will send you an email confirmation of the Direct Debit set-up for your account and provide notifications of all payments two working days in advance of the money leaving your bank account.

The current collection dates that we offer are the 2nd, 10th, 15th or 28th of each month. Any of these dates may be selected providing the actual invoice date on account is eight days in advance of any planned option.

My Direct Debit payment was unsuccessful. What do I do?

Can I change the date on which my Direct Debit is taken?

How do I change my Direct Debit details?

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