Moving Home

If your new property is connectable to the Fibrus network, you must give us 30 days’ notice to complete a cease and resupply of service. Please contact our Customer Services team on 028 9099 3230 for advice on how to move your broadband and phone/VoIP services.  

If your new property is not a connectable Fibrus property, please contact our Customer Services team on 028 9099 3230 on how to terminate your contract. 

You can check if your new property is connectable using our postcode checker.