Stakeholder Engagement Associate – Part Time

JOB TITLE: Stakeholder Engagement Associate – Part Time

JOB LOCATION: NI or Cumbria

TERMS: Part time, permanent role

THE JOB

You would be joining a team of dedicated and passionate people who work hard every day to improve the lives of those in our own communities by transforming the digital infrastructure in NI and GB.

WHAT WILL YOU BE DOING?

• Be an Ambassador for Fibrus Wholesale and the Hyperfast programme
• Promote the benefits of a Hyperfast full fibre broadband.
• Liaison with community leaders and groups on all aspects of the programme including facilitating and smoothing any barriers to the build.
• Stimulate demand, achieve target registrations of interest and take up within communities and direct customers to participating retail service providers.
• Arrange public meetings and represent Hyperfast to communicate the benefits of the scheme as well as the project roll-out with regards to the physical build.
• Liaise with the contractor delivery team and partners to feedback any concerns raised by residents and communicate any relevant local information.
• Collaborate with Hyperfast, our delivery partners, and the government client to manage and resolve enquiries efficiently.
• Assist the build team to expedite permissions, wayleaves and access to premises

WHAT WILL YOU BRING?

• Can work under pressure and to deadlines.
• Highly creative, with excellent attention to detail.
• Can establish and maintain good client relationships, both internally and externally at all levels
• Confident in overcoming challenges and responding to concerns in a professional and timely manner.
• Customer or client facing experience would be beneficial
• Proficiency in use of MS Office
• Experience of working in a team environment
• Understanding of public infrastructure investment is desirable.
• Confidence in handling and processing data for reports.

HOW TO APPLY

At Hyperfast, we recognise the positive value of diversity, promote equality and challenge unfair discrimination. We are an equal opportunities employer and always aim to recruit the person who is most suited to the job, welcoming people of all backgrounds. We particularly encourage applications from women, under-represented genders, individuals with disabilities, and under-represented ethnicities. We’re happy to discuss flexible working – there is no obligation to raise this at the application stage but if you wish to do so, you are welcome to.

All offers of employment with Hyperfast will be subject to the satisfactory completion of pre-employment checks which may include all or some of the following: references, right to work, criminal record history, professional qualifications.

Fibrus Limited, Fibrus ISP, Hyperfast and Viberoptix, belong to the Infracapital group of companies. We will retain your information, for the purposes of recruitment, for a period of up to 12 months. We may also share your information with our partner organisations for the purposes of recruitment. Please email careers@fibrus.com if you do not wish us to retain your information or do not wish for us to share your information. 

At Fibrus, we put our people first! As award winners in Advancing Diversity in the Workplace at the 2023 Women in Business awards and having recently been awarded the Investors in People ‘We invest in People’ standard accreditation, we are proud to be a company who encourage colleagues to do and be their very best.

Our culture is focused on trust, collaboration, growth and flexibility. We invest in our people, offering colleagues benefits that improve their personal lives as well as their careers! So along with competitive salaries and an excellent benefits package, we also offer our colleagues benefits including mental health workshops, professional development support and private healthcare.

We also recognise the importance of supporting our colleagues with life changes and have comprehensive policies around menopause, mental health, pregnancy loss and leave for maternity, parental and adoption. As we continue to grow, you would be joining a team of dedicated and passionate people who work super hard every day to improve the lives of those in our own communities by transforming the digital infrastructure of Northern Ireland and Great Britain! We’re building something special at Fibrus, with our team at the very heart of it and we are excited to speak to potential colleagues who share our purpose!

To apply to join the Fibrus family, please do so online and our Recruitment team will be in contact with you once we’ve had a chance to have a look at your application. We wish you the best of luck and thank you for your interest in Fibrus. #Fibrus