Richard | Fibrus Customer Case Study

For Richard, having access to reliable, affordable broadband has transformed both his personal and professional life.

When the rural broadband scheme was announced, Richard anticipated getting fibre optic at some point, assuming it would be through BT. However, a representative from Fibrus visited his home, explaining the impressive speeds they offered. “It was a no-brainer,” he recalls.

Previously, Richard paid around £80 a month for subpar broadband and a TV package from BT. With Fibrus, he now enjoys a superior broadband connection and phone line for just £35 a month, resulting in significant savings. “Even the BT reps said, ‘I understand why you are moving from us.’ They were saying, ‘that sounds good.'”

Initially, Richard was concerned about the contract tying him to BT and the potential costs of breaking it. Fortunately, Fibrus took care of the cancellation fee, making the switch seamless.

Richard is savvy with money and values the service Fibrus provides. “It frees up money for other things, like going out for a weekend or doing something the kids can enjoy – like football with my daughter. It gives you more flexibility to save up for a holiday or look at doing up a room in the house.”

In their free time, Richard and his family enjoy gaming together, a pastime made possible by the enhanced speeds they now experience. “I was getting something like 8Mb per second for by broadband speed, so it was a complete change going to Fibrus. Now we have speeds over 200Mb per second.”

The reliability of Fibrus has also boosted his professional confidence. “When I go into a meeting now, I can have the confidence that I’m not going to drop out. Sometimes, when I’m in meetings with people in the city center of Belfast, they’ll say, ‘Your broadband is better than ours!'”

Switching to Fibrus has been transformative for Richard, providing unparalleled reliability, speed, and value. It has enhanced both his professional productivity and personal enjoyment, proving to be an exceptional choice for his rural broadband needs.